Dear students of MSU 2010,

We regret to inform you that the Mitrovica Summer University 2010 has been postponed due to security reasons. A number of recent incidents together with scheduled upcoming events and likely protests that will surround them mean that we do not deem it an appropriate time for the MSU 2010.

This is a consequence of the difficulties that arise operating in a complex post-conflict environment. Further information about possible new dates will be posted on the http://www.pr.ac.rs/mu10/en/index.html and www.my-program.org websites when the information becomes available and will likely be a Winter University.

As a student registered for the MSU 2010, please read the Frequently Asked Questions. If your query is not answered by the FAQs below, please email msu10@pr.ac.rs. Registered students will also be contacted by email and telephone.

Frequently Asked Questions

Will my place still be valid at the postponed SU?
Yes. You will be contacted when applications open for the postponed Summer University and asked to confirm or cancel your place.

Will you refund my flight cancellation fee?
Lost flight costs will be refunded – on receipt of proof of purchase, proof of cancellation and proof of cancellation fee. Refund of cancellation fee claims and supporting documents should be submitted to: msu10@pr.ac.rs.

Will you refund my whole flight cost?
Whole flight costs will only be refunded if there are no cancellation/refund options (occasionally occurs with budget flights). Flight refund claims and supporting documents should be submitted to: msu10@pr.ac.rs.

How long will it take for me to receive my refund?
One week after submission of claim and supporting documents, the MSU team will confirm whether the supporting documents are sufficient and if so, the amount that will be refunded. Up to 28 days after that confirmation, the money will be refunded by bank transfer.

How will you get my bank details?
When submitting your refund claim and supporting documents, please also attach a completed international transfer form.

What supporting documents do I need to send to receive my refund?
Proof of purchase, proof of cancellation and terms and conditions of cancellation policy and cancellation fees. Also, the completed international transfer form.

Can I go to Pristina Summer University (PSU) instead?
There may potentially be places at PSU but we are waiting to hear confirmation on that. If you are interested in attending PSU, please register your information with us by emailing myp@spark-online.org.  Please note however that the PSU runs for three weeks from 12th July – 31st July so you may need to reorganize your travel arrangements.

Does PSU cost the same as MSU?
We are not sure of the price and are waiting to hear this information. However, as it runs for three weeks, we suppose it will be a little more expensive.

SPARK MITROVICA TEAM